Shipping and Delivery
Free shipping applies to all orders being shipped anywhere within Australia. Delivery is via Australia Post. Delivery to Metropolitan areas can take from 2-4 days for delivery and Regional areas can take from 4-7 days. The consignment/tracking number for your order will be sent to you in a confirmation email once your order has been processed and dispatched.
International Shipping via Australia Post Registered International can take from 7-21 days and is charged at a flat rate of AU$40.00. Please note all import taxes/duties are the customers responsibility.
Orders that have already been processed for payment are not able to be modified or refunded, so ensure you check over your purchase and shipping delivery details before proceeding to the checkout.
All orders placed after 3pm Monday to Friday will be dispatched the following business day. No orders will be dispatched on Weekends or Public Holidays.
If you have any further queries regarding shipping/delivery please email firstname.lastname@example.org.
Payments / Pricing
Method of Payment is accepted by VISA or MASTERCARD We do not accept Cheques. Orders will not be accepted by phone.
All prices are in Australian Dollars (AUD). We endeavor to ensure that our price list is current. Our price list can be accessed from our home page and we reserve the right to amend our prices at any time. If you have placed an order, we undertake to fulfill your order at the price listed at the time you ordered.
Please note we do not exchange or refund in the event that you change your mind. We will accept exchanges on rings if the size you have purchased is not suited. All exchanges are to be sent back at the customers expense within 7 days after you have received your item. Please email email@example.com before sending back your exchange to see if the item is still in stock. Any item you wish to exchange will need to be posted back to PO BOX 261 SPIT JUNCTION NSW 2088 within 7 days of receipt of purchase and we will promptly send back to you the next business day. NO exchanges or refunds on sale items or prize giveaways.
All faulty items need to be reported within 30 days from purchase date.
If you have an item that deems to be faulty please email firstname.lastname@example.org and we will email you a Returns Authorization number and details on returning goods for further assessment. Once assessed you will have the option of a replacement, credit note or refund. Please note that the item you are returning could no longer be in stock or available to purchase. All credit notes are valid for 12 months from date of issue.
Orders / Accounts / Subscribe
When you PRE-ORDER an item from The Final Scene, you are paying for this piece in full as a normal purchase, however it will be reserved for you and dispatched as soon as the stock arrives. In the unlikely event that an item is currently not available, please email email@example.com and we will advise if the product will be available in the future and the best estimated delivery time.
When opening an account at The Final Scene, supplying your name, email address and shipping details you are able to log in and shop more conveniently every time. With having an account you are able to log in any time of the day and check your recent account activity, account information, product reviews, wishlists and make any amendments you need to your account details, including unsubscribing. The details you supply us with will only be used for the purpose on which you have supplied them for.
We like to keep all our valued customers up to date, so we think you should have the first sneak peaks at Sale time, Promotions, Scheduled Events, New brands and all the latest ‘must have’ pieces to arrive at The Final Scene, subscribe to our newsletter so you won’t miss out.
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